Privacy Policy

Effective Date: august, 18th, 2025.

CostMate LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web and mobile applications (collectively, the “Services”). By using the Services, you agree to the terms of this Privacy Policy.

1. ‍Information We Collect:
   
   ‍We may collect the following types of information:

   • a. Personal Information

     • Name, email address, phone number, and other contact details.

   • b. Company Information

     • Business name, address, licensing details, and related documents.

   • c. Location Information

     • Physical addresses for projects, proposals, and associated records.

   • d. Project & Operational Data

     • Employee information (e.g., assignments, roles), proposals, and Professional Service Agreements (PSAs).

   • e. Technical Information

     • IP address, browser type, device type, operating system, and usage data.
       
       We do not store your payment card information. Payment processing is handled directly by Stripe in accordance with its own privacy policy.

2. How We Use Your Information
   
   ‍We use the collected information to:

   • Provide, operate, and maintain the Services
   • Facilitate proposals, PSAs, and project management functions
   • Communicate with you regarding updates, issues, or support
   • Generate and deliver reports, invoices, and other documents
   • Comply with applicable laws and regulations

3. Disclosure of Your Information
   
   We may share information in the following circumstances:

   • With Service Providers: Including Stripe (payment processing), mapping applications (location services), SendGrid (email communications), address API providers, and PDF generation services.
   • For Legal Compliance: When required by law or to respond to legal requests.
   • Business Transfers: In connection with any merger, sale, or transfer of assets.

4. ‍Third-Party Services
   
   ‍Our Services integrate with third-party tools. These providers have their own privacy practices and policies:

   • Stripe: Payment processing
   • Mapping APIs: Location-based features
   • SendGrid: Email communications
   • ZIP Code API Provider: Address verification
   • PDF Generation Service: Document creation

   We are not responsible for the privacy practices of these third parties.

5. ‍Data Security
   
   ‍We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure.

6. ‍Your Rights
   ‍
   ‍Depending on your location, you may have the right to:

   • Access the personal data we hold about you
   • Request corrections to your personal data
   • Request deletion of your personal data, subject to legal or operational requirements

   To exercise these rights, contact us at: support@costmatellc.com

7. ‍Data Retention
   ‍We retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
8. Changes to This Privacy Policy
   
   ‍We may update this Privacy Policy from time to time. Changes will be posted here with an updated “Effective Date.”
9. Contact Us
   
   ‍If you have questions about this Privacy Policy, please contact us at:
   
   Email: support@costmatellc.com